HP Officejet 6310 All-in-One Printer/Fax/Scanner/Copier (Q8061A#ABA)


Hewlett Packard: Q8061A#ABA
Customer Rating: 
Customer Reviews:  160
List Price: $279.99
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Customer Reviews

Works for a while, then dies
I bought this printer over a year ago and LOVED it. Did everything it claimed to, etc. Then it all of a sudden it had a "Reset Power" error and all of the lights began to flash. I did a quick google search and realized that this is not uncommon, and the only solution is to get a new printer, or get a replacement from HP if it's still under warranty (mine isn't). It's a systemic error and HP doesn't have a fix for it. Do your research, run a quick Google search on "HP 6310 Reset Power" and you'll see it's not uncommon.
Wednesday, December 3rd, 2008
good machine
The All-in-One is very easy to setup and performs well. The only issue I had was with the scanner software. It does not work across more than one level of routers. Most office setups have multi-level of subnets, and the scanner access via HP Doc viewer does not support support that. The only way to make it work is use http//. A little off track.
Wednesday, December 3rd, 2008
Worst printer ever. Do not buy unless you want to upset
This is the worst printer after I suffered endless "reset power" error when printing few lines on page. There is no way to resolve this problem. You will find same review comments from this web sites as well as google search. This machine is simply a DEFECT PRODUCT. I bought a new Epson Workforce 600 to replace this junk printer last night. Epson600 works perfectly.

If a all-in-one printer cannot print, copy or scan, it is really useless. I am not complaining about minor issue such as printing quality or user interface. This HP6310 CANNOT print. It worked first couple months but then it stop printing sometimes; say once a week. Then, it occured more frequent like few times per week. Last week, it rarely worked. I tried on all my computer from Mac, WindowXP and Window Vista that all failed. Not only that, it cannot execute simple copy task. This is not a machine I can trust. When I need to print out important document, HP6310 responded "Reset Power Error". I do not think there is anyway to fix it.

Again, few users may be lucky that did not encounter this problem but many users encountered this common fatal error. This machine did not worth even $1 for me.

I am searching receipt to see whether I can do anything about it. I bought it February 2008 so it is still under 1 year manufacture warranty, though I do not expect any good thing will happen to me for returing or refunding. All I can do is to share with you my terrible experience.

I do not trust any HP printer anymore. So far, I am very pleased with Epson Workforce 600.

I recommend any potential buyer to consider this prolem. Do not buy it unless you want to try your luck.

I want to rate this product '0' star but this web site does not allow me so I have to give 1 star that but I don't think it deserves it..
Thursday, November 27th, 2008
Reset power error renders this unit useless
This was a pretty neat printer. Shortly after we put it in service, the reset power error happened, with all the front panel lights flashing. Power off, power back on, and all is well. That generally lasted weeks. The printer did a generally good job. The copier too. The fax too.

The scanner software stinks, allowing you to scan one page and then reboot your computer before doing the next.

The longer we owned the unit, the power reset problem became more frequent. Now, today, after the unit is out of warranty, the power reset problem cannot be remedied. I cannot use the unit. Apparently, this is a common problem with these units. Search the web and see numerous others with the same issue.

So far, HP has not been helpful, but I'll give them another week. Then I'll be buying a non-HP printer/copier/fax to replace this unit. It's got some engineering problems. Mine will end up in the landfill.
Wednesday, November 26th, 2008
Stay away from this HPOS
Bought this printer several months ago. I'm so angry I'm writing a review about it. We have laptops running xp and vista. Vista can never see it, we have to reinstall anytime we need to print from that machine. It comes with two cd's for drivers, one for XP and one for vista. I bought it because of the network capabilities, but it hardly ever works. I would almost rather get a decent printer and just share the printer on the network then fight with this every time we need to do something. Pay a few extra bucks and get an upgrade. I'm so done with HP.
Sunday, November 23rd, 2008
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