MGA Bratz Be-Bratz.Com Blonde Hair

My 10 year old daughter received this as a Christmas gift from her grandmother. She was very excited to use it right away. We jumped on the computer Christmas morning, plugged the key in and received an error message. Tried it on our other computer same thing. It appears the website was down. She was very disappointed not to be able to play with her new toy.

However, we waited a few days and tried again. Plugged the key in and away we went. The website launched, she got herself registered with little help from me and played for hours. The mouse that came with the doll won't work on the her computer. The mouse pad that came with it, is really only usful if you can use the provided mouse because it's so small. She played with it for a few days and has since lost interest in it.

....this website for the toy was overwhelmed on the holiday with people and the site crashed not allowing anyone access, this continued till well after the holiday and even though my daughter can get online now the excitement was totally ruined for her because she really wanted this and could not get online xmas day.

You would think the manufacturers would have been prepared for a large amount of people accessing their website because this toy was one of the most asked for this year. I am disappointed that they allowed this to happen.

This was the ONLY thing my daughter wanted for Christmas. We made her wait until Christmas to get it and she was soooo excited. AND THEN, IT DOES NOT WORK! I found out after searching the web and spending HOURS trying to fix this that it is not even compatible with Vista. We have 3 computers that do not run VISTA and it will not work on ANY of them. This is the biggest waste of money I have ever seen! I still don't know how to explain this to my heartbroken daughter. Shame on you greedy manufacturer to disappoint SO MANY KIDS ON CHRISTMAS and not offer any solutions! After watching my daughter cry for so long (she is mentally retarded and just does not understand) I will NEVER purchase any BRATZ products for any of my kids again!!!

Well, the USB key never worked from day one - it wouldnt even recognize on my mac - then had to go to a friends house who had a pc and it wouldnt work their either, got the "just in case" file to finally open and i got the url to type it... then problem after problem with the website... perhaps I should give them some slack since it was Christmas, but the site wasnt working correctly until after the 29th and only if it was about 0300 a.m.

Now that I have her all signed up (which is signing her up, then having to make a parent account for myself) she can get on and she has fun setting up her Bratz's room and pet accessories and such. Just a pain to get set up to begin with.

I purchased this for a friend's daughter and they had trouble getting it started online, but they were having computer problems as well. I told them to call Customer Service so I hope it is working for them now. My daughter has one and since we are running Vista, she had to go to my neighbors house and set up her Be-Bratz on their XP computer. She had no problem though and it works now on any computer without the stick. She likes it but does not play with it a lot. It is limited as to what you can do online. She enjoys the doll though.